Popular Articles
What is my Company/ TPA ID/Member ID in the claim form?
There are certain components in the claim form which might be confusing to fill up without proper knowledge in the subject. That's why, it's important to fill up the form correctly to avoid any delay in the initiation of your claim process. To find ...
My e-card is not available.
Please note that the availability of e-cards takes approximately 15 working days from the date of your policy activation. We will notify you via E-mail & WhatsApp once your e-cards are available and you can check for the same on the portal. However, ...
What is an endorsement?
Endorsement is the process of amending or making changes to an existing policy by adding, removing or changing details of the employee or their dependents in the policy copy. Endorsement batches are processed on a monthly basis. All ...
How do I file a cashless claim?
A Cashless claim can be availed in the event of a planned hospitalization and when you get admitted to a network hospital of your insurer. In such cases, your bills will automatically be paid off by your Insurance Company to the hospital. The ...
When will I get my reimbursement amount?
After your documents reach your insurer TPA, the claims process begins and you will receive your claim amount within 4-6 weeks. A reimbursement claim process involves extensive checking, verification and communication between us, your insurer TPA and ...