How often can I raise a claim?

There is no limit to the number of claims you can raise for your hospitalization as long as the sum insured by your policy covers your expenses. You can check your sum insured amount by clicking here. 

If you require any help or further assistance, feel free to reach out to us at care@nova-benefits.com or 04049174207

• Related Articles

• What is the time limit for raising a claim?

  To raise a claim for cashless facility, you can intimate us by signing in to the Nova Portal any time before your hospitalization. To raise a claim for reimbursement, you should intimate us by signing in to the Nova Portal at the time of your ...

• How do I start a claim?

  1. To start a claim, sign in to the Nova Portal using your corporate email ID and password. (Your date of birth in DDMMYY format is your password). 2. When you log in, you will find a “Use Insurance” option. Click on it to start a claim. 3. Depending ...

• What is a cashless claim?

  When a hospital (network hospital) ties up with an Insurance Company to provide cashless facilities, it pays the network hospital directly from the sum insured whenever an insured person or their dependents receives treatment from that network ...

• How do I file a cashless claim?

  A Cashless claim can be availed in the event of a planned hospitalization and when you get admitted to a network hospital of your insurer. In such cases, your bills will automatically be paid off by your Insurance Company to the hospital. The ...

• What is the status of my claim?

  After you file a claim, any development on your claim status will be updated and intimated to you by our team. These updates will be sent to you via e-mail and WhatsApp (on the same phone number submitted by you while filling up the claims form). In ...