How to check TPA/Insurer details?
TPA stands for third party administrators. A TPA is an intermediary between the insurance company and the insured. TPA's responsibility is to simplify the claim procedure under health insurance policies. TPA is also responsible for expediting the claim process as soon as it is intimated by the insured'. TPA checks all the documents submitted for further claim processing and if required, TPA can ask for more information to thoroughly verify the details. The settlement of the claim will either be on a cashless or reimbursement basis.
Nova's claims team has an experience of handling more than 10,000 claims, and we have helped our clients with our expertise at no additional cost. With more than 7000 claims processed successfully, we make sure that all the insured employees have the best experience and get maximum amount approved with our advice and support.
- For an insured to check their TPA/Insurer details, the employee should login to the Nova Portal. Once you scroll down the homepage, you can view the tab highlighted as "Insurance Benefits".
- Once you click on the above tab, you can view your policy details, e-card, your dependent details and your TPA and insurer's details.
If you require any help or further assistance, kindly reach out to us at care@nova-benefits.com or 04049174207.
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