My insurer is Kenko, what should be the cashless claim procedure for it since I don’t have my e-card?
For all the employees having Kenko as their insurer, they don't require e-cards for their claim procedure.
If there is any Cashless claim, you are requested to reach out to Kenko Customer Care (Tel)- 1800-843-3599
Mail: care@kenko-health.in and intimate to them about your upcoming hospitalization.
If you require any help or further assistance, kindly reach out to us at care@nova-benefits.com or 04049174207.
Related Articles
How do I file a cashless claim?
A Cashless claim can be availed in the event of a planned hospitalization and when you get admitted to a network hospital of your insurer. In such cases, your bills will automatically be paid off by your Insurance Company to the hospital. The ...
What is a cashless claim?
When a hospital (network hospital) ties up with an Insurance Company to provide cashless facilities, it pays the network hospital directly from the sum insured whenever an insured person or their dependents receives treatment from that network ...
I want to download my E-Card.
Your e-card, also known as your insurance card is downloadable from here Alternatively, 1. Login using your corporate e-mail id and password 2. Click on view details under the "Health Insurance" Section. 3. You'll be able to download your e-card from ...
My e-card is not available.
Please note that the availability of e-cards takes approximately 15 working days from the date of your policy activation. We will notify you via E-mail & WhatsApp once your e-cards are available and you can check for the same on the portal. However, ...
What to do if the hospital refuses cashless payment?
As a general rule, cashless facilities can be availed only in network hospitals and as for non-network hospitals, only a reimbursement claim can be raised. In case of denial of cashless claim in a non-network hospital, after receiving the treatment, ...