My e-card is not available.
Please note that the availability of e-cards takes approximately 15 working days from the date of your policy activation.
We will notify you via E-mail & WhatsApp once your e-cards are available and you can check for the same on the
portal.However, if it has been more than 15 days after policy activation or if it is urgent, kindly leave us an e-mail at care@nova-benefits.com with the following details:
- Your employee ID
- Official e-mail address
- Date of joining
If you require any help or further assistance, kindly reach out to us at care@nova-benefits.com or 04049174207
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I want to download my E-Card.
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How do I file a cashless claim?
A Cashless claim can be availed in the event of a planned hospitalization and when you get admitted to a network hospital of your insurer. In such cases, your bills will automatically be paid off by your Insurance Company to the hospital. The ...
How do I start a claim?
1. To start a claim, sign in to the Nova Portal using your corporate email ID and password. (Your date of birth in DDMMYY format is your password). 2. When you log in, you will find a “Use Insurance” option. Click on it to start a claim. 3. Depending ...
What is the status of my claim?
After you file a claim, any development on your claim status will be updated and intimated to you by our team. These updates will be sent to you via e-mail and WhatsApp (on the same phone number submitted by you while filling up the claims form). In ...